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Company Privacy Policy

Effective Date: July 1, 2026 | Company Name: WellStead Mental Health

1. Purpose and Scope

This Privacy Policy explains how WellStead Mental Health collects, uses, discloses, stores, and protects personal information. It applies to information collected through our website, communications, services, employment-related processes, customer interactions, and other business activities.

2. Information We Collect

  • Contact information, such as name, mailing address, email address, and phone number.
  • Account or transaction information, such billing information, service history, and customer support records.
  • Employment or applicant information, such as resumes, work history, references, certifications, and eligibility documentation.
  • Website and device information, such as IP address, browser type, pages visited, cookies, analytics data, and similar technologies.
  • Communications information, such as inquiries, feedback, survey responses, and messages sent to us.

3. How We Use Information

  • Provide, manage, and improve our products, services, website, and business operations.
  • Respond to inquiries, process requests, provide support, and communicate with customers, applicants, employees, vendors, and business contacts.
  • Process payments, manage accounts, and maintain business records.
  • Send administrative notices, service updates, and marketing communications where permitted by law or with consent when required.
  • Evaluate job applications, administer employment processes, and manage workforce-related obligations.

4. Prior Express Consent for Telephone, SMS or Email Contact

I agree WellStead Mental Health, or its third party vendor, may contact me by telephone at any telephone number associated with my account, including wireless telephone numbers. I also agree that if I have provided WellStead Mental Health with an e-mail address or telephone number for a cellular phone or other wireless device, WellStead Mental Health may contact me by text message or e-mail. This express consent applies to each such e-mail address or telephone number I provide WellStead Mental Health now or in the future and permits such calls, texts and e-mails regardless of their purpose. I understand that calls and messages may incur access fees from my cellular provider.

5. Cookies and Similar Technologies

We may use cookies, pixels, analytics tools, and similar technologies to operate our website, remember preferences, understand site performance, improve user experience, and support marketing efforts. Users may be able to manage cookie preferences through browser settings or applicable consent tools.

6. How We Share Information

We do not sell personal information in the ordinary meaning of the word. We may share information with service providers, payment processors, technology vendors, professional advisors, insurers, logistics partners, marketing platforms, government authorities, or other parties when necessary to operate our business, comply with law, enforce agreements, protect rights and safety, or complete a merger, acquisition, financing, or similar business transaction.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. Data Retention

We retain personal information for as long as needed to fulfill the purposes described in this policy, provide services, maintain records, resolve disputes, comply with legal obligations, and enforce agreements. Retention periods may vary based on the type of information, business need, legal requirements, and applicable limitation periods.

9. Individual Privacy Rights

Depending on where an individual lives and the laws that apply, privacy rights may include the right to request access to personal information, correction of inaccurate information, deletion of information, restriction or objection to certain processing, data portability, withdrawal of consent, and opt-out of certain data sharing or marketing communications. Requests may be submitted using the contact information below. We may need to verify identity before responding.

10. Children’s Privacy

We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take reasonable steps to delete it as required by law.

11. Third-Party Websites and Services

Our website or communications may reference third-party websites, tools, or services. We are not responsible for the privacy practices of third parties. Individuals should review the privacy policies of those third parties before providing personal information.

12. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or business operations. The updated policy will be identified by a revised effective date. Continued use of our services after an update means the updated policy applies.

Contact Information

Questions, requests, or concerns about this Privacy Policy or our privacy practices may be directed to:

WellStead Mental Health 2606 Centennial Place, Tallahassee, FL 32308 Email:compliance@wellsteadmh.com

Phone: (888) 808-1969

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